[猎]英资律所IT Specialist-国贸附近－10－15K
来源: 原创
1. 英语流利，汇报对象是个老外
2. 1个人支持北京办公室（50人左右）
3. 2年以上IT支持经验（咨询，律所或者MNC）
4. 不介意加班
5. 沟通能力及解决问题能力
简历请发至crystal_xie@talgen.cn，主题请注明应聘职位+来自HR圈内
QQ：361687682
-To provide a high level of support to all users, systems and services within the Beijing office ensuring the user is kept fully informed until the fault is resolved;
-To carry out upgrades and new installations of both software and hardware in line with policy, ensuring Change Request procedures are followed;
-To be proactive in resolving problems and suggesting procedural changes that will improve the service to the user;
-To ensure the relevant documentation is produced with regard to any implementation of local software applications.
-In conjunction with the International LLP technology function to maintain a high level of security to the computer network.
-To liaise with external support companies as appropriate in order to resolve any issues relating to voice, data and audio visual systems in a timely manner;
-To carry out administration of the voice and data systems as appropriate ensuring that databases are kept up to date and to generate reports as required;
-To work as part of a Regional Support team providing assistance to other offices in the region if required and ensuring knowledge is shared;
-Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services;
-There may be a requirement to work outside of the hours specified above.
Requirements :
• University degree in Computer Science or Computer Engineering
• Minimum 2 years experience in IT user support and server administration
• Good understanding and proficiency in Office 2003 & 2007, Windows XP, Windows 7 and TCP/IP networking
• Fluency in both spoken English and Mandarin is a must
• Good interpersonal and communication skills, service-oriented, responsible and self-discipline
• Able to work overtime and under pressure
