客服助理（英语）-瑞士公司-北京
来源: 原创
职位描述
Key responsibilities
主要职责
1.Answering customer service phone calls;
接听客服电话；
2.Helping to prepare and pack orders for Taobao customers;
协助淘宝订单的备货及发货事宜；
3.Processing orders from customers and organizing delivery issues;
处理客人订单并安排配送货事宜；
4.Calling back customers to check their purchasing experience;
关于客人购物体验的电话回访；
5.Supporting the marketing team with event job;
协助市场部团队组织活动；
6.Selling Wine and training courses by phone and following up with customers’ requests;
电话销售葡萄酒培训课程，并跟进客人的需求；
7.Doing daily administration work assigned by the supervisor.
完成由领导安排的日常行政工作。
Requirements
职位要求
1.Very good Chinese and English conversation skills;
优秀的中英文沟通能力；
2.Talkative and extroverted personality;
健谈外向；
3.Positive thinking and hard-working attitude
乐观向上, 工作勤恳；
4.Honest and smart, flexible and willing to learn;
为人诚实，处事机灵并且愿意学习；
5.Willing to learn wine and sales knowledge;
愿意学习葡萄酒和销售知识；
6.Good team Player;
很好的团队协作能力；
7.Full identification with our core values;
完全认同公司的核心价值观；
8.Being ready to grow with the company.
愿意与公司共同成长。
我们的团队年轻、创新、开放、诚信、努力，如果你想加入我们，
请发邮件至: hr@cheers-wines.com（注明来自HR圈内招聘网）
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