客服专员(Service Specialist)-EF
来源: 原创
Roles and responsibilities:
Create and maintain a happy and welcoming environment for student and prospects
Help students plan and review study progress according to EF’s learning approach
Follow up and keep students informed and updated on changes within the center
Collect student feedback and cooperate with relevant colleagues to promptly solve issues
Maintain general center cleanliness and discipline.
Liaise with Course Consultants with regard to potential course extension, renewals and referral follow-up
Support other center functional teams when needed
Perform administrative duties as required
Assist with Center projects as needed
核心要求:
本科以上学历，英文听说读写能力良好；
乐于沟通，善于交流，开朗自信；
具备团队合作精神，良好的服务意识并能够承受较强的工作压力
对待工作有责任心，学习能力强
Career plan:
This is a position for people who want to develop customer service delivery skills both internally and externally. In this job, people will be able to improve communication skills both in Chinese and English. People in this position will be able to work in a multinational environment and interact with people from different culture and backgrounds.
我们将提供:
有竞争力的底薪及提成方式
完备的社会保险及福利
完善的培训体系
免费EF英语学习课程
带薪年假及海外游学奖励
清晰的职业发展方向,良好的职业发展平台
Please send your CV with a recent photo to EF mailbox: bj.recruit@ef.com （注明来自HR圈内招聘网）
For more detailed information, please visit www.ef.com.cn
