天津世界500强外企聘Sales Operation Role in TianJin 年薪18-33W

Sales Operation Role in TianJin  2人  年薪18-33W

9iur..s> 

Deliver efficiencies thru simplification & automation via e-commerce tools and process adoption in low-touch repeated buy transaction environment & drive portal based tool adoption with customers and sales reps.

E_#{R]$JG@ 

Design, Training & Management of Change

GoS9EZs5 

•       On-boarding and refresher Training e-commerce tools and processes (audience: customers, sales, and AOM)

•       MOC to drive standardize e-commerce process and tools (how-to)

•       Migrate customer and sales force to adopt the e-commerce tools

•       Champion the Low Touch adoptions in Customer/Sales Business forum

•       Represent  requirement from customers/sales for Tools enhancement or new IT POR/SIP

 )g=^V 

Adoption

9+ M yr
- 

•       Process improvement to optimize automation and ops efficiency

•       Product Management engagement / Run-rate Offering management / Pricing Tier

•       L2/L3 Escalation management on offering / catalog / CCA & B2B portal

•       Responsible for CCA and B2B adoptions with sales and customers*

•       Accountable for new customer setup on B2B portal**

|# zk;| 

Monitoring & Control

5s+AcM/@  

•       Monitor Performance (Adoption rate/ TAT / SLA management)

•       Conduct Review with Sales management to drive tool adoption

•       Provide Ongoing Coaching to ISRs and customer to ensure the automation tools & Processes followed

k!htx5V 

Skills

nBsL
2:S 

Business acumen

$Uh:pl 

•      Solid understanding of customer business segment

•       Vision and understanding of HP value chain dynamics

•       Execution leadership across virtual teams

.I%iKB6 

Excellent verbal and written communication skills

]PY+MZD 

•       Active listening skills

•       Customer  and stakeholder relationship management

•       Ability to work efficiently across multi-countries and multi cultural teams

•       Fluent in English (written and verbal)

.M;6R8 

Time management

mPn BD'i 

•       Ability to cope with workload peaks and daily stress

•       Good organization skills, ability to prioritize

•       Be able to balance between proactive and reactive actions

•       Ability to work under pressure in a multi-tasking mode

UEyB2q< 

Problem solving and ownership skills

?q|7&yqWb 

•       Quick thinking, speed of issue resolution

•       Problem solving skills

•       Strong Analytical skills

•       Good understanding of the Business needs and impact

•       Flexibility to deal with different internal and external customer expectations and requests

>N(6h*R 

Negotiation and influencing skills

_ j)&_ 

•       Setting the right expectations

•       Dealing with frustrated and difficult people

I-( UCO 

HP knowledge

^ h^#2
t 

•       Product / Services/ Pricing knowledge

•       Knowledge of offer to order processes and tools

•       Knowledge of HP Direct capabilities, processes, and tools

•       Knowledge of end-to-end process of sales operations

•       Understanding of order to cash processes

•       Understanding of internal contacts and their R&R

^D#83&4 

Educations

U|`N F4Gs 

•          Bachelor degree. IT related background is preferred.

•          Typically 3-5 years of related experience (e.g. sales, operations, process)

•          Strong knowledge in e-commerce technology

•          Fluent in English (written and verbal)

•          Strong knowledge with Microsoft Office Suite (e.g. excel, powerpoint, word, outlook)

•          Experience working in a Sales environment

2X Q`>:F$ 

{nc[6 ? 

fP~=H&K9= 

简历发到：knightwang@hrrainbow.com （注明来自HR圈内招聘网）合适马上联系您~~~    

线上咨询方式：    

QQ：2635131671     

MSN：res1113@126.com    

Gtalk：kylin7063@gmail.com