（天河）欧洲通讯设备商招聘—订单助理
来源: 原创
【职位名称】欧洲通讯设备商招聘—订单助理Order Management Assistant
【招聘人数】2人
【工作地点】中国广东省广州市高新技术产业开发区科学城南云三路
【工作职责】
Main Tasks (主要工作职责)
• Order-taking
• Check the order serviceability according to working procedure
• Make sure the orders are entered in a correct way into the transaction system within the decided lead-time
• Supply the customer with the needed information
• Take the necessary corrective actions in case of any discrepancy against working procedures under the guide of authorized persons.
• If necessary priorities order lines in accordance with Manager Customer Management
• Archive all documents according to the working procedure.
• Follow up all orders until completion
• Solve discrepancies received from customer together with related parties
• Keep the customer profile up-to-date
• Answer customer related questions regarding the provided services
• Answer order related questions to internal persons involved
• Check order records with customers when needed
• Inform Manager Customer Management about operational issues
• Proactively escalate non-solvable issues to Manager Customer Management
• Have regular customer contact to obtain a good customer relationship
Competence Requirements• Bachelor degree or equivalent in business
• High-level of interpersonal communication skills
• Independent, flexible and ready to cooperate
• Fluent in written English
• Customer orientation
• Commercial skills
• Advanced MS Word/Excel knowledge
• Responsible and initiated
p.s.主要是文书工作，整理公司内部资料，有英语邮件和偶尔的英文电话
【工作时间】
5天8小时，周末双休。朝九晚六
【食宿情况】不包吃住
【薪酬福利】
税前4300*13
公司提供班车(多条线路）
五险一金带薪年假病假
简历快来~~~~
319057648@qq.com
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